A writer's paid assistant that works via phone or email only. No face-to-face relationship. They handle such things as travel details, answering mail, sending out book orders, dealing with paperwork, or even doing some editing (if qualified). It all depends on what kinds of help the author needs, so the work varies accordingly. Because virtual assistants are well trained technically, they charge well above minimum wage. For details about virtual assistants, go to: http://sbinfocanada.about.com/cs/management/qt/outsourceva.htm.